pkr92 Privacy Policy

pkr92 ("the Platform," "we," "us," "our") operates the online gaming platform accessible at pkr92.biz. In the course of providing our services — including cricket betting, live casino games, slot games, virtual sports, and associated account and payment services — pkr92 collects and processes personal data relating to registered players and website visitors.

pkr92 is committed to handling all personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We collect only the personal data that is genuinely necessary for the purposes described in this Policy. We do not sell your personal data to third parties for their own marketing purposes.

This Privacy Policy applies to all personal data processed by pkr92 in connection with your use of the pkr92 platform, whether through a desktop browser, mobile browser, or any other means of access. It covers all registered players across Pakistan, including those in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions where pkr92 operates.

If you have any questions about how pkr92 processes your personal data that are not addressed in this Policy, please contact our support team at [email protected].

pkr92 collects the following categories of personal data from players and website visitors:

Identity & Contact Data

This data is collected at registration and during the account verification process. It is required to create and maintain your pkr92 account and to comply with our identity and age verification obligations.

Financial & Payment Data

Payment data is collected to process deposits and withdrawals, to detect and prevent fraudulent transactions, and to comply with anti-money laundering (AML) obligations. pkr92 does not store full payment card numbers or full bank account numbers in its primary databases.

Gaming & Behavioural Data

Gaming and behavioural data is collected to operate the platform, personalise your experience, monitor for problem gambling indicators, and fulfil our responsible gaming obligations under applicable international gaming regulations.

Technical & Device Data

Technical data is collected automatically when you visit pkr92.biz or use the platform. It is used for security monitoring, fraud prevention, platform performance optimisation, and compliance with geo-restriction requirements.

Communication Data

Communication data is retained to maintain an accurate record of interactions between you and pkr92, to resolve disputes, and to improve our support quality.

pkr92 collects your personal data through the following means:

• Direct collection: Data you provide voluntarily when registering an account, completing identity verification, making deposits or withdrawals, contacting support, submitting feedback, or participating in promotions.
• Automated collection: Technical and behavioural data collected automatically through cookies, server logs, and similar tracking technologies when you access pkr92.biz or use the platform.
• Third-party verification: Identity and age verification data obtained from third-party KYC (Know Your Customer) service providers and payment processors (such as JazzCash and EasyPaisa) in the course of verifying your account and processing transactions.
• Anti-fraud and AML screening: Data obtained from fraud prevention, sanctions screening, and anti-money laundering databases consulted as part of our regulatory compliance obligations.

pkr92 uses your personal data for the following purposes:

pkr92 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without a human review stage in the process.

pkr92 processes your personal data on the following legal bases, consistent with internationally recognised data protection standards:

• Contractual necessity: Processing required to fulfil our obligations to you under the pkr92 Terms & Conditions — including account management, transaction processing, and game delivery.
• Legal obligation: Processing required for pkr92 to comply with applicable laws and regulations, including AML obligations, KYC requirements, and gaming licence conditions — such as identity verification and transaction monitoring.
• Legitimate interests: Processing carried out for pkr92's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, security monitoring, platform improvement, and responsible gaming oversight.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — principally for optional marketing and promotional communications. You may withdraw consent at any time by contacting support or updating your communication preferences in your account settings.

pkr92 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK receive the minimum necessary data to process your deposits and withdrawals. These processors operate under their own privacy policies and are bound by applicable financial data protection requirements.
• KYC and identity verification providers: Third-party verification service providers receive identity data (name, CNIC, date of birth) to conduct the identity and age verification checks required under our gaming licence and AML obligations.
• Fraud prevention and AML screening services: We share relevant data with anti-fraud and sanctions screening databases to protect the platform and comply with legal obligations.
• Technology and infrastructure providers: Third-party providers of cloud hosting, game software, customer support software, and analytics tools who process data on our behalf under contractual data processing agreements that prohibit independent use of your data.
• Regulatory and law enforcement authorities: Where required by law, a valid court order, or a legitimate regulatory request, pkr92 will disclose personal data to the relevant authority. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pkr92's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data post-transfer.

pkr92 uses cookies and similar tracking technologies on pkr92.biz to operate the platform, personalise your experience, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and recently viewed games to personalise your pkr92 experience.
• Performance and analytics cookies: Collect aggregated, anonymised data about how visitors use pkr92.biz — including pages visited, time on site, and navigation paths — to help us improve the platform.
• Session continuity cookies: Maintain your login session across pages so you do not need to re-authenticate on every page during a single browsing session.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use core pkr92 features including login and account management. pkr92 does not currently use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.

pkr92 retains your personal data only for as long as is necessary for the purposes for which it was collected, subject to the following retention guidelines:

After the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, the anonymised dataset may be retained indefinitely for statistical and platform improvement purposes as it no longer constitutes personal data.

pkr92 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and pkr92 servers is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at rest: Sensitive personal data stored in pkr92 databases is encrypted at rest using industry-standard encryption.
• Access controls: Personal data is accessible only to pkr92 personnel and authorised third-party processors who require access to perform their specific functions. Access is granted on a least-privilege basis and is subject to audit logging.
• Password security: Account passwords are stored using one-way cryptographic hashing. pkr92 staff cannot view your password in plain text.
• Two-factor authentication: pkr92 offers optional two-factor authentication (2FA) for player accounts, which we strongly encourage all Pakistani players to enable for additional protection.
• Security monitoring: pkr92 operates continuous security monitoring for unusual access patterns, potential intrusion attempts, and suspicious account activity.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, pkr92 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

As a pkr92 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with "Data Rights Request" in the subject line. pkr92 will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

pkr92 conducts mandatory age verification for all registering players using CNIC details. Any account found to belong to a person under the age of 21 will be immediately terminated. Any funds associated with such an account will be returned to the originating payment method after verification of ownership, and any winnings will be forfeited.

If you have reason to believe that a minor has registered for a pkr92 account, please contact our support team immediately at [email protected]. pkr92 will investigate and act promptly on all such reports.

Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms on shared or family devices. pkr92 supports the use of such tools and will cooperate with verified parental account closure requests where a minor is identified as the registered user.

As an internationally licensed gaming platform, pkr92 may transfer your personal data to servers, processors, and affiliated entities located outside Pakistan. Such transfers may occur in connection with cloud hosting infrastructure, game software provision, KYC verification services, and payment processing.

Where personal data is transferred internationally, pkr92 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards may include:

• Contractual data protection clauses in agreements with the receiving entities.
• Transfers to jurisdictions that maintain data protection standards recognised under international gaming regulatory frameworks.
• Technical and organisational security measures applied by the receiving entity that meet or exceed pkr92's own security standards.

By using pkr92, you acknowledge that your personal data may be transferred internationally for the purposes described in this Policy and consent to such transfers subject to the safeguards described above.

pkr92 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made to this Policy, pkr92 will notify registered players via the email address or mobile number associated with their account and will display a prominent notice on pkr92.biz.

The most current version of this Privacy Policy will always be accessible at pkr92.biz/privacy-policy. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of pkr92 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

Where changes to this Privacy Policy require your fresh consent (for example, where we intend to use your data for a new purpose not covered by the existing Policy), we will request that consent separately before processing your data for the new purpose.

If you have any questions, concerns, or requests relating to this Privacy Policy or pkr92's data processing practices, please contact our support team using the details below:

• Email: [email protected] — please include "Privacy Enquiry" or "Data Rights Request" in the subject line for prompt routing.
• Live Chat: Available 24 hours a day, 7 days a week via the pkr92 platform after login. Suitable for general privacy questions and account data queries.

pkr92 will acknowledge all privacy-related enquiries within 48 hours and will aim to provide a substantive response within 30 days. Where a request is particularly complex or where a high volume of requests is being processed simultaneously, we will notify you of any extension to this timeframe.