pkr92 Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between pkr92 ("the Platform," "we," "us," "our") and any individual ("Player," "User," "you," "your") who accesses, registers on, or uses the pkr92 online gaming platform accessible at pkr92.biz.

By accessing the pkr92 platform, whether through a desktop browser, mobile browser, or any other means of access, you acknowledge that you have read and understood these Terms and agree to be legally bound by them. Your continued use of pkr92 following any amendments to these Terms shall constitute your acceptance of the revised Terms.

These Terms should be read in conjunction with pkr92's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and pkr92.

To be eligible to register and use pkr92, you must satisfy all of the following conditions at all times during your use of the platform:

• You are at least 21 years of age at the time of registration and throughout your use of pkr92.
• You are capable of entering into a legally binding contract under the laws applicable to you.
• You are acting on your own behalf as the sole account holder and not on behalf of any third party.
• You are not a resident of any jurisdiction where online gaming is specifically and explicitly prohibited by applicable law.
• You have not previously been excluded from pkr92 or had a pkr92 account terminated for violations of these Terms.
• You do not hold, and are not a close associate of, any employee, director, contractor, or shareholder of pkr92 or its affiliated companies.

pkr92 conducts age and identity verification using CNIC (Computerised National Identity Card) details provided at the time of registration. pkr92 reserves the right to request additional documentation to verify your age and identity at any point during the account lifecycle. Failure to provide satisfactory verification documents may result in account suspension and withholding of any pending withdrawals pending verification completion.

Each player may hold only one (1) active pkr92 account. The creation of multiple accounts by a single individual — whether using the same or different personal details, mobile numbers, payment methods, or CNIC numbers — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

When registering for a pkr92 account, you are required to provide accurate, complete, and truthful information including your full legal name as it appears on your CNIC, your Pakistani mobile number, date of birth, and any other information requested during the registration process.

You are solely responsible for:

• Maintaining the confidentiality of your pkr92 account login credentials, including your password and OTP codes.
• All activity that occurs under your pkr92 account, regardless of whether such activity was authorised by you.
• Notifying pkr92 support immediately via live chat or email at [email protected] if you suspect any unauthorised access to your account.
• Ensuring your contact information, including your registered mobile number, remains current and updated on your account profile.

pkr92 will never request your password via email, live chat, or SMS. Any communication purporting to be from pkr92 and requesting your password should be treated as fraudulent and reported to our support team immediately.

pkr92 accepts deposits exclusively in Pakistani Rupees (PKR). All account balances, wagers, winnings, and withdrawals are denominated in PKR. There are no foreign currency conversion fees applied to player accounts.

The following payment methods are accepted for deposits on pkr92:

• JazzCash — instant mobile wallet transfer
• EasyPaisa — instant mobile wallet transfer
• Raast — instant interbank payment system
• HBL — Habib Bank Limited bank transfer
• UBL — United Bank Limited bank transfer
• Meezan Bank — Islamic bank transfer
• 1LINK — interbank fund transfer network

The minimum deposit amount on pkr92 is Rs 200. Maximum deposit limits may apply depending on your account verification tier and the payment method selected. pkr92 reserves the right to modify deposit limits at any time with reasonable notice.

All deposits must originate from a payment account that is registered in your own name and matches the identity details on your pkr92 account. Deposits from third-party payment accounts are strictly prohibited. pkr92 reserves the right to return any deposit that cannot be verified as originating from the registered account holder and to request supporting documentation before crediting any deposit to a player account.

Withdrawal requests on pkr92 are processed to the same payment method and account used for deposits wherever technically possible. This same-source withdrawal policy is in place to prevent money laundering and to protect player funds from fraudulent redirection.

The following conditions apply to all withdrawal requests:

• Your pkr92 account must be fully verified (identity and age verification complete) before any withdrawal can be processed.
• Any active bonus funds must satisfy the applicable wagering requirements before the associated real-money balance becomes eligible for withdrawal.
• The minimum withdrawal amount is Rs 500. Requests below this threshold will not be processed.
• pkr92 reserves the right to conduct additional verification checks on withdrawal requests of significant value, which may extend processing times.
• Withdrawal requests submitted during Pakistani public holidays or outside standard banking hours may experience processing delays beyond pkr92's control.

pkr92 is committed to processing legitimate withdrawal requests promptly. However, processing times are subject to the timelines of the respective payment providers and banking institutions. pkr92 is not liable for delays attributable to third-party payment processors, bank processing windows, or technical outages outside of pkr92's control.

pkr92 may from time to time offer bonuses, free bets, deposit matches, and other promotional incentives to eligible players. All bonuses and promotions are subject to the specific terms stated at the time of the offer, as well as the following general bonus conditions:

• Bonus offers are available to eligible registered players only and are subject to individual eligibility criteria specified for each promotion.
• Each player is entitled to claim a welcome bonus only once. Attempting to claim a welcome bonus multiple times through duplicate accounts constitutes fraud and will result in forfeiture of all associated funds.
• All bonuses are subject to wagering requirements (also referred to as "playthrough requirements") before any bonus-derived winnings can be withdrawn. Specific wagering multipliers will be stated in the promotion terms.
• Wagering requirements must be completed within the time period specified for each bonus. Bonus funds that remain subject to incomplete wagering requirements after the expiry date will be forfeited without compensation.
• pkr92 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time. Where material changes are made to an active promotion, pkr92 will endeavour to provide reasonable notice to affected players.
• Bonuses may not be combined unless the specific promotion terms explicitly state otherwise.

All casino games offered on pkr92 use certified Random Number Generator (RNG) technology audited by independent testing laboratories. The outcomes of all RNG-based games are genuinely random and cannot be influenced by pkr92, its staff, or any player.

Live casino games streamed on pkr92 are conducted by professional dealers in licensed studio environments. The physical game elements — cards, wheels, and dice — ensure the integrity of outcomes independent of any digital manipulation.

For sportsbook and cricket betting:

• All bets are accepted at the odds displayed at the time the bet is confirmed by pkr92's system. Market fluctuations after bet confirmation do not affect the accepted odds.
• pkr92 reserves the right to void bets placed on events where the result is already known at the time of bet placement, or where there is evidence of match-fixing or corruption.
• In the event of a technical error that results in an incorrect price being offered, pkr92 reserves the right to void affected bets and return stakes to player accounts.
• Minimum and maximum stake limits apply per event and market. These limits are displayed within the betting interface at the time of bet placement.

pkr92 does not guarantee the continuous availability of any specific game, market, or feature. Games and markets may be temporarily suspended or permanently removed for operational, regulatory, or technical reasons without prior notice.

pkr92 is committed to promoting responsible gaming among all players. Gambling should be an enjoyable leisure activity and must never be pursued as a source of income or as a means to recover losses.

pkr92 provides the following responsible gaming tools to all registered players, accessible directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Reminders: Configure notifications to alert you when you have been active on the platform for a set period.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 90 days) without permanently closing it.
• Self-Exclusion: Request a mandatory account exclusion for a minimum period of six (6) months. Self-exclusion requests are irreversible for the duration of the exclusion period and cannot be lifted at the player's request during the active exclusion window.

If you believe you or someone you know may have a gambling problem, we strongly encourage you to visit our dedicated Responsible Gaming page for resources, external support organisation contacts, and detailed guidance on using pkr92's player protection tools.

The following activities are strictly prohibited on pkr92 and will result in immediate account suspension, termination, forfeiture of funds, and may be referred to relevant law enforcement authorities:

• Registration or use of pkr92 by any person under the age of 21.
• Opening or operating more than one pkr92 account, whether under the same or different identity details.
• Providing false, misleading, or fraudulent information during registration or at any point during account use.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the pkr92 platform in any manner.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Exploiting technical errors, software bugs, or misconfigured odds to generate artificial profits.
• Using pkr92 for any form of money laundering, terrorist financing, or any other illegal financial activity.
• Depositing funds originating from criminal activity or from payment accounts not registered in your name.
• Attempting to reverse transactions, initiate fraudulent chargebacks, or dispute legitimate transactions with your payment provider.
• Harassing, threatening, or abusing pkr92 support staff or other players in any communication channel.

All content on the pkr92 platform, including but not limited to the pkr92 brand name, logo, website design, graphics, software, game interfaces, text, and data compilations, is the exclusive intellectual property of pkr92 or its licensed content providers and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pkr92 platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, redistribute, or publicly display any pkr92 content without prior written authorisation.
• Reverse-engineer, decompile, or disassemble any software or technology used in the pkr92 platform.
• Use pkr92's brand name, logo, or trademarks in any manner without express written permission.
• Frame or mirror any portion of the pkr92 website on any other website or digital platform.

To the fullest extent permitted by applicable law, pkr92 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the pkr92 platform, including but not limited to:

• Loss of profits, revenue, data, goodwill, or other intangible losses.
• Gaming losses resulting from participation in any game or betting market offered on pkr92.
• Service interruptions, technical failures, or inaccessibility of the platform due to factors within or outside pkr92's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your login credentials.
• Delays in deposit crediting or withdrawal processing attributable to third-party payment providers or banking institutions.

pkr92's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that player to their pkr92 account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit pkr92's liability for fraud, death, or personal injury caused by pkr92's gross negligence, or any other liability that cannot be excluded by applicable law.

pkr92 reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, for reasons including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Failure to complete identity or age verification within a reasonable timeframe.
• Receipt of a valid self-exclusion request from the account holder.
• Regulatory requirements or instructions from licensing authorities.

Upon termination of an account for reasons other than fraud or Terms violations, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via the player's registered payment method within a reasonable timeframe.

You may also request voluntary account closure at any time by contacting pkr92 support via live chat or email. Voluntary closure requests for accounts with a positive balance will be processed after identity re-verification and any pending wagering requirement assessments are completed.

In the event of any dispute arising from your use of pkr92, including disputes relating to game outcomes, transaction processing, bonus terms, or account decisions, you should follow the steps below:

1. Step 1 — Contact Support: Submit your dispute to the pkr92 support team via live chat or by emailing [email protected]. Provide your account username, the nature of the dispute, the relevant transaction or game reference numbers, and any supporting documentation. pkr92 aims to acknowledge all dispute submissions within 48 hours.
2. Step 2 — Escalation: If you are not satisfied with the initial support response, you may request escalation to pkr92's compliance team by clearly stating "Formal Dispute Escalation" in your follow-up communication. The compliance team will review the matter and provide a written decision within a reasonable timeframe.
3. Step 3 — External Review: If the escalated dispute remains unresolved to your satisfaction, you may have recourse to the dispute resolution mechanisms provided by pkr92's licensing authority in accordance with applicable international gaming regulations.

During any open dispute, pkr92 reserves the right to temporarily freeze the relevant portion of a player's account balance pending resolution. Players must not initiate chargebacks or payment reversals through their payment provider while a formal dispute with pkr92 is in progress, as doing so may constitute a breach of these Terms and result in account suspension.

pkr92 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, pkr92 will notify registered players via the email address or mobile number associated with their account, and/or by displaying a prominent notice on the pkr92 platform at the time of login.

The most current version of these Terms will always be accessible on this page at pkr92.biz/terms-conditions. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of pkr92 following the posting of amended Terms constitutes your acceptance of those amendments. If you do not agree with any changes, you must stop using pkr92 and may request voluntary account closure as described in Section 12.

For any questions, concerns, or formal communications regarding these Terms & Conditions, or for general support enquiries, please contact the pkr92 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the pkr92 platform after login.
• Email: [email protected] — responses within 48 hours on business days.

Please include your registered pkr92 username and account email address in all written correspondence to ensure timely identification and processing of your query. For formal legal notices, please mark your communication clearly as "Legal Notice" and direct it to the same email address.